Aged care funding is getting tighter. There’s increased transparency in competition because of the My Aged Care website and most organisations’ online presence.
Dementia Australia has been highlighting the small actions people can take to create a big difference for people living with dementia, their families and carers.
Today we’re joined by Dr David Sykes from Dementia Australia. In this episode we cover the small actions an organisation can do to create a big difference in areas of care related to the CAUSEd model: Continue reading “How Small Actions Can Make a BIG Difference in Dementia Care”
Holy Family Services is an aged care organisation that isn’t just excelling in the area of spiritual and pastoral care. They’re helping other organisations too.
The new accreditation standards are different. They focus on care and quality of life from the person’s perspective. This is rather than inputs such as medication management, etc.
So how can you be equipped to meet the new standard related to promoting consumers’ emotional, spiritual, and psychological well-being? And, more importantly, do it in a way that actually improves quality of life for consumers AND staff?
What does CCTV mean?
No, not what does the abbreviation stand for, but what does it mean when it comes to your staff’s rights? The residents’ privacy? What about visitors?
Alison Choy Flanagan is a Partner at Hall & Wilcox. In this episode we cover all aspects of Closed Circuit Television (CCTV) recording, including:
– Considerations before installing CCTV
– Impact on privacy and employment law
– Covert surveillance and ‘nanny cams’
– Recommendations if an organisation (still) wanted to implement CCTV, and
– Mistakes to avoid when it comes to CCTV
Aged care accreditation. A waste of time? Or something that improves performance?
Well… it depends.
Daniel Mitroussidis was formerly employed full-time by ‘The Agency’ as an accreditation assessor. Following this he continued to be contracted by the agency. Now, he helps organisations prepare to excel at accreditation… but in a way that improves overall performance. Continue reading “How to Prepare for Accreditation (While Improving Care and Performance)”
Warrigal won the 2018 National Award for Aged Care Provider of the Year.
On this journey, they also won the 2018 Aged Care Provider of the Year for NSW and ACT. One of their team (David McDonald) won the 2018 ACSA Aged Care Employee of the Year Award for NSW and ACT.
Do you want to know how Warrigal became the provider of the year?
What is it that they are doing differently? Continue reading “How Warrigal Won National Aged Care Provider of the Year”
CCTV and the Royal Commission have recently overshadowed a big topic that affects everyone in the aged care industry – the new accreditation standards.
“Are you doing the wrong things well?”
This is a great quote by Katrina Ong, Quality & Compliance Consultant for Pride Living (www.prideliving.com.au).
Katrina’s role currently involves coaching aged care organisations all around Australia to get ready for the changes.
In this episode we cover:
– The key differences between the old and new
– The 2 new areas not covered in the current standards
– Specific action items, and
– What should be on the top of an organisation’s ‘to-do’ list Continue reading “The New Accreditation Standards: What Should You Be Doing to Get Ready?”
We all want to make an aged care home more home-like.
You know what does this?
Chickens. Vegetable gardens. Food that your residents have always eaten. Resident cooking activities. Because it’s what they’ve grown up with.
But… can you eat the eggs? What about the veggies from their garden? Are soft cheeses and melons really banned because of food risks? Continue reading “How to Create a Home-Like Environment (and Yes, You Can Eat the Eggs)”