Why Aged Care Staff Really Leave (Hint – It’s Not About Pay)

Why Aged Care Staff Really Leave

A number that’s commonly known within the aged care sector is the 60% turnover of staff. But the question is, what about the other 40%? Why are they staying?

Today we’re joined by Dr Katrina Radford, Deptuty Director of Research at Griffith Business School and the Centre for Work Organisation and Wellbeing (WOW)

We talk about her research into why staff stay and leave:

Continue reading “Why Aged Care Staff Really Leave (Hint – It’s Not About Pay)”

Aged Care Secret Shopping (Your Facility Too?)

Secret Shopping in Aged Care

Wonder what a potential resident (or their family) really thinks about your facility?

The national occupancy rate is sitting around 92%, which makes it something the majority of aged care organisations need to consider.

I bet that nearly everyone here is from a facility that has at least 10 great things about it. But what happens if a potential entrant is really only interested in 3 of those things? Continue reading “Aged Care Secret Shopping (Your Facility Too?)”

5 Things Every Aged Care Website Needs to Boost Occupancy

5 Things Every Aged Care Website Needs to Boost Occupancy

The My Aged Care portal is promoted as the starting point to access Australian Government funded services.

Clicking on the 6 top ranked websites for a given postcode through the portal there was:

1) A website with its account suspended

2) A website under construction

3) A homepage that’s advertising community services

4) A homepage where the call to action is requesting volunteers

5) The organisation’s head office page (making the user continue their search), and

6) One good one!

So what makes a good website for an aged and community care organisation?

Continue reading “5 Things Every Aged Care Website Needs to Boost Occupancy”

Why Aged Care Staff Really Leave (Hint – It’s Not About Pay)

Why Aged Care Staff Really Leave

A number that’s commonly known within the aged care sector is the 60% turnover of staff. But the question is, what about the other 40%? Why are they staying?

Today we’re joined by Dr Katrina Radford, Deptuty Director of Research at Griffith Business School and the Centre for Work Organisation and Wellbeing (WOW)

We talk about her research into why staff stay and leave:

Continue reading “Why Aged Care Staff Really Leave (Hint – It’s Not About Pay)”

Aged Care Mystery Shopping (Your Facility Too?)

Secret Shopping in Aged Care

Have you ever wondered what a potential resident (or their family) really thinks about your facility?

The national occupancy rate is sitting around 92%, which makes it something the majority of aged care organisations need to consider.

I bet that nearly everyone here is from a facility that has at least 10 great things about it. But what happens if a potential entrant is really only interested in 3 of those things? Continue reading “Aged Care Mystery Shopping (Your Facility Too?)”

Why Good Nutrition Starts with Quality Menu Planning

For many residents their meals are the highlight and focus of their day.

You don’t need to be a dietitian to know that if you don’t eat well, you don’t feel well. Food provides us with the fuel that supports so many other functions.

Today we’re joined by Dr Karen Abbey (Nutrition and Catering Consulting and NAC Global Hub). Dr Abbey has a history as Manager Food Services, is the Church Resources Food Services Ambassador, and with her PhD is a food systems specialist.

In this episode we discuss:

– Quality menu planning, with choice

– Reducing unintentional weight loss & frailty

– Reducing unnecessary supplement use

– Making  places more home like

– When is that sugar-free/diabetic diets have a place Continue reading “Why Good Nutrition Starts with Quality Menu Planning”

Where The Aged Care Executive Podcast Can Be Heard

The Aged Care Executive Podcast can be heard on most popular platforms (and more are continually adding it).

You can listen to The Aged Care Executive Podcast here:

Stitcher 

Radio Public 

Overcast

Breaker

Pocket Casts

Castbox

Not a Podcast App User?

You can listen right here on this website by clicking this link here to see a complete list of episodes… choose an episode, then just press the big play button!

If there are other podcast platforms you’d like be able to hear The Aged Care Executive Podcast on, let us know!